Artificial intelligence is powering a brand new revolution in the way we manage our bank accounts.Virtual assistants like Amazon`s Alexa and Apple
Artificial intelligence is powering a brand new revolution in the way we manage our bank accounts.
Virtual assistants like Amazon`s Alexa and Apple`s Siri can now check your balance and even make payments.
Virtual assistents can be used for various services – from setting up your alarm to ordering pizza. Now the technology is applied to digital banking.
Capital One is the bank that started offering the services of Alexa to its customers. One of the features is called “How much did I spend?”. Customers can use any Alexa-enabled device, like the Amazon Echo, Tap, Echo Dot and Amazon Fire. By asking Alexa about their spendings, Capital One clients can learn about their recent spendings at more than 2,000 popular merchants including Starbucks, Whole Foods and Amazon, according to a press release that was published at Capital One at the time.
Apple users who are clients of Barclays bank have access to simialr features.
“Hey Siri, Pay [my granny] 30$ with Barclays”
This is a command that can be fulfilled by your virtual assistant. The payment can be autheticated with Apple`s touch ID fingerprint recognition, as The Telegraph (telegraph.co.uk) wrote in a recent article.
However, only customers with an iOS device and touch ID and using iOS 10+ can use Siri banking function, as the online media reported.
Banking has entered the digital age, where machines can perform daily chores. It is interesting to observe how this trend will unfold in the years to come.