The professional services company Accenture has completed a pilot project using artificial intelligence (AI) to help the elderly manage their daily tasks.
The professional services company Accenture has completed a pilot project using artificial intelligence (AI) to help the elderly manage their daily tasks independently.
According to statistics, the population over 70 living in the UK is projected to double in the next 30 years, while care homes are undergoing a funding crisis. In turn, this has a negative impact on the quality of services offered.
For this reason, the Accenture Liquid Studio in London launched the platform to learn user behaviors and preferences with the goal to improve the overall physical and mental health of people aged 70 and older.
The platform is serving the needs of the elderly through the power of voice. For instance, it allows them to access a number of communication options, daily exercises, reading and learning materials, and appointment reminders. The trial runs on the Amazon Web Services (AWS) cloud and is delivered through the new Amazon Echo Show service.
Accenture tested the platform on a focus group of about 60 people aged at least 70 years or older, who live independently. The testing phase revealed some of the most challenging problems of the elderly and aided them in finding solutions.
“The Accenture platform demonstrates Accenture’s ‘People First’ approach that puts technology to work for people to help create more human experiences and achieve better outcomes.“, explained Laetitia Cailleteau, head of Accenture Liquid Studio London.
She added that they managed to pinpoint the more common challenges of everyday life for older people, and applied AI to create a human-centered platform that could provide support and assistance. This was done in collaboration with Age UK London, as she said.
Accenture wrote that feedback from the pilot program participants was very positive so far. The company is planning to expand the in-home care platform service to more elderly people living in the UK.